When you join the ACE as a "member", you become a member of the organization. The word "member" or "membership" refers to your status as a beneficiary of the service.
Information handling ACE or its agents store, host and otherwise process the information (including personal data) supplied by its members / subscribers / users via its websites.
General users - visitors to this website ACE does not collect any personal information from users visiting and browsing its website. Only aggregate data such as the number of visits per page are collected. Aggregate data are only used for internal and marketing purposes and do not provide any personally identifying information.
Data protection and use of personal data ACE is the Data Controller and Data Processor of any personal data you supply. The personal data you supply will be used to process your application for membership, application for services, newsletter or information subscription or your application to become a volunteer, donor or community leader.
The data collected by ACE through its website will be used for: marketing; statistical and analytical purposes; to improve its own web content; to develop new products and services and to administer membership.
Data disclosures to third parties ACE is committed to protecting privacy and personal data of its members and subscribers. ACE is funded by event and other product fees, donations, and by strategic or corporate partners – commercial providers of products and services – but ACE does not provide member or subscriber data to these partners .
ACE may disclose member personal data if required to do so by law or if ACE believes that such action is necessary: to comply with legal requirements; or to act under circumstances to protect the safety or security of its members.
Member opt out Membership communication will be in the form of email, fax, telephone and by post. Members can update their preferences on their online profile and select:
which communication methods they do not wish to be contacted via which type of emails they wish to receive Conditions of membership
Once a member submits an application, it is reviewed by the ACE team. If approved, the applicant receives an automated welcome message as a new member. Applicants who are not approved will be contacted by ACE individually: either with a request for further information or informing the applicant of ACE's decision to decline the application.
ACE reserves its right not to fulfill or to cancel a member application at anytime. If a member is accepted into ACE and subsequently it turns out that any or all of the information they provided was misleading or false: ACE reserves its right to revoke the membership with immediate effect, without the right of appeal.
Conditions of membership - Membership period In general membership runs for 12 consecutive months from the date when a member has applied and their application has been approved.
Free membership: Members subscribed to this type of membership will not be subject to a standard renewal process whilst this type of membership is in place. Members subscribed to free membership will receive a notification from ACE requesting and reminding them to update their member profile.
Members accept they will receive from ACE, during each 6 month period, a maximum of:
1 ACE Insights magazine editions by email or by post
12 emails with details of ACE events / programmes / membership
One research call
Two postal mailings
Two calls to advise on events or other products that fit a member's profile / interests Members are reminded to keep their profile and Preferences up-to-date so they receive the most suitable communications from ACE.
Conditions of membership - Membership cancellation A member of ACE who has subscribed to ACE membership can cancel their membership anytime by contacting ACE in writing at [email protected]
Members who cancel their membership are removed from membership with effect from the date on which their resignation is received by ACE and all their member benefits and rights cease at that time.
Conditions of membership - Individual members' obligations ACE expects of its members the highest standards of dignity, fairness and integrity. These values and expectations form the basis of ACE Code of Conduct that members are requested to abide.
Code of Conduct ACE Members will abide by the code of conduct, which is published here.
Events Members may be invited to events organised by ACE or by its partners if such events are considered to be of value and benefit to members as eg educational and networking opportunities. Our events may be subject to separate terms and conditions. Please check these at the time of booking.
Prize Draw and Competition Rules All prize draws and competitions which are associated with ACE offers are subject to separate terms and conditions, as written at the time of the prize draw, competition or offer. These terms and conditions override any contrary terms or conditions published by ACE in relation to any membership subscription between members and ACE.
Price Information Any fees displayed on the ACE website are subject to change without notice. We reserve the right to increase the price of products and services on regular basis. If this would be related to services subscribed by existing members, members will be informed in advance.
Governing law and jurisdiction These terms and conditions are governed by the laws of the State of New York, USA. You hereby irrevocably submit to the exclusive jurisdiction of the New York courts notwithstanding the jurisdiction where you are based. If any court or competent authority decides that any of the provisions of these terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by the law. A person who is not party to these terms shall not have any rights under on in connection with them.
Liability Liability for 3rd parties: ACE liability to its members will not extend to any membership related benefits, goods or services provided by an external provider. ACE specifically excludes liability for any loss or damage suffered by a member as a result of her/his involvement in whatever manner with a third party.
Accuracy of ACE information: Reasonable effort is made to ensure the accuracy of information provided on our websites, in newsletters, and any other publications; however, neither we nor the authors can accept liability for errors and omissions within its publications.
ACE Website: This ACE website may contain links to other websites, which in turn may contain material that has been produced by third parties not affiliated with us. We have no control over those other websites and accept no responsibility or liability for information or content provided on such websites.
Even if data encryption is used, the security of information transmitted via the internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by electronic means shall be borne solely and exclusively by such user and in no event shall any such losses in whole or in part be borne by us. Please see website terms and conditions.
Force Majeure Neither party shall be liable to the other for any delay or non-performance of its obligations by reason of matters beyond its control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot be reasonably be planned for or avoided.
These Terms and Conditions do not and shall not affect your statutory rights as a consumer.
A person who is not party to these Terms shall not have any rights under or in connection with them under contracts.
Variations to this agreement ACE may change these terms and conditions at any time upon giving its members 14 days prior notice. The most recent edition of these terms and conditions will be binding upon ACE members and users. ACE Members may exit the contract if they do not accept any proposed variation. These terms and conditions override any contrary terms or conditions published in relation to any membership subscription between a member and ACE.
If ACE privacy policies change, ACE will notify its members and subscribers by e-mail or a special announcement placed on this website.
Queries, complaints, comments We will endeavor to respond within 48 hours to any complaint or query received. This may be an acknowledgement that we have received a complaint whilst further investigations are carried out. If you have any queries, comments or complaints about products and services please contact us at [email protected]
If you believe that any of the information ACE holds about you is incorrect or out of date, please and edit your information, and if the data is not editable, forward the accurate information to [email protected]
If members wish to obtain a copy of their personal data held by ACE, then please write to [email protected]
You may be asked to provide proof of your identity and for any further information that might help ACE to locate the data you are seeking.
Date: 23 March 2018